Shipment and returns

Once the payment transaction has been completed and the amount has been transferred to our payment partner, your order will be carefully packaged. After this, our courier service bpost will ensure the safe delivery of your P'tit Pots. Your package will be delivered on weekdays between 9 AM and 5 PM.

We will send you a tracking code after your order has been placed. You can use this code to conveniently check your package status. You can also check the status of your order on the bpost website using the reference or barcode you received from bpost or the sender.

Not sure if you will be at home? No problem! Bpost will leave a message in your letter box so that you can pick up your P'tit Pot order at the nearest pick-up point.

Shipping costs

The delivery term and shipping costs depend on the country to which the order will be sent. See below for an overview:

Belgium

Standard shipping

Order amount: € 0.00 – € 29.99

Shipping costs: € 5.00

Free shipping from € 30.00 and up

Neighbouring countries

Standard shipping

Order amount: € 0.00 – € 49.99

Shipping costs: € 10.00

Free shipping from € 50.00 and up

Europe

Standard shipping

Order amount: € 0.00 – € 62.49

Shipping costs: € 12.50

Free shipping from € 62.50 and up

Returning your order

Would you like to return your parcel? Send an email to: hello@ptitpot.be